Focus on ballot design and special groups
Alongside logistics, the Election Commission has placed voter education at the centre of its preparation. Many invalid ballots in past elections came from confusion between the first-past-the-post and proportional representation sections, and from multiple stamps or markings outside the assigned box. This time, trainers are using large sample posters and mock ballot papers to demonstrate the correct way to stamp.
First-time voters, including students and young workers, are being reached through schools, campuses and community gatherings. Volunteers are also visiting senior citizens and people with disabilities at ward level to ensure they understand assistance provisions at polling centres, such as priority queues and support from polling staff without compromising secrecy.
Civil society groups have welcomed the wider outreach but continue to call for more content in local languages and sign language, and for better coordination so that voter education messages are consistent across government, parties and independent organisations.